Privacy Statement

PERSONAL DATA SUBMISSION AND STORAGE

The only personally identifying information processed by this web site is that which you freely provide when you choose to contact us for information, quotations, customer service, or product support.

• What we collect: This includes your name, email address, phone number, details about your organization, and any other content you enter into our web enquiry forms.
• How we use it: We use this information solely to fulfill the services or information you request, based on our legitimate business interests in responding to customer inquiries, or to fulfill a contract if you are a registered user.
• Customer Databases: Like most businesses, we maintain a secure database of contacts and sales records. We also maintain a database of user details for customers who have registered for our online document library (TechInfo).

Legal Compliance & Sharing: Any personal data you submit is collected and stored in keeping with the UK Data Protection Act (2018) and the UK General Data Protection Regulation (UK GDPR). Personal data will not be distributed, sold, or disclosed to any third party except where authorized by you, if mandated by a legitimate judicial authority, or as otherwise permitted by law.

Data Retention: We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Website Analytics and Technical Data

Some technical data is automatically collected while you interact with our site to help us improve your browsing experience. Under various data protection laws (including UK/EU GDPR and California law), some of this data (like your IP address) may be classified as personal data/identifiers:

• IP addresses and Geolocation data
• Browser type and version
• Operating system
• Referring URLs, pages visited, and the date/time of your visit

COOKIES

Cookies are small data files transferred onto your device (computer, tablet, or phone) to remember preferences, analyze usage, or enable interactive features.

The Sencon website uses anonymous cookies to track standard internet log data and visitor behavior. We do this to optimize your browsing experience, identify preferences, diagnose technical issues, analyze traffic trends, and continuously improve our online presence.

• Strictly necessary cookies are essential for carrying out some voluntary web based transactions, such as submitting a product enquiry or support requests (we use a cookie as part of a technical check on whether form data has been correctly sent by the server) or logging in to secure areas such as our TechInfo document library. They do not gather information that could be used to advertise products or services to you. If you block these cookies certain secure areas of the site will not function.
• Performance cookies Managed primarily via Google Analytics, these cookies collect information about how visitors use our website (e.g. which pages you visit and how you interact with the pages). This data is only used to help improve how our website works. Google does not use this data for any purpose other than those stated. You can review the Google Privacy Policy for more details.
• Do not track (DNT) and third parties: Our implementation of Google Analytics respects your privacy by collating visitor data limited strictly to this website and domain. Sencon’s website does not carry third-party advertising, and we do not use cookies that link to third-party social networks or cross-context advertising agencies.
• Managing your cookies: Acceptance of the cookie notification on our website, or continued use of the site, indicates your consent to our use of cookies. You can set your browser preferences to reject all cookies. For guidance on how to do this, you can visit AboutCookies.org.. However, please note that by doing so some features of the website may become unavailable.

CONTACT US

If you have any questions about this Privacy Statement or the way we handle your personal information, please contact the Sencon Webmaster using the details provided on our Contact Us page.