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WORLDWIDE SERVICE AND SUPPORT
YOU CAN TRUST

WHEN YOU INVEST IN SENCON,
YOU'RE INVESTING IN PRODUCTION CONFIDENCE

We are committed to providing the best customer support worldwide. With service engineers in North and South America, Europe and Asia backed up by experienced industry specialists based at three technical support centers, you can trust Sencon.

Self-help Resources

Technical Document Library

Login to our document library for access to technical data sheets, user manuals and software. Login requires registration.

You can download resources for these products directly from their product pages: Canline sensors, Short can sensors, SI9100 Semi-auto Enamel Rater, SI9600 Film Weight Gauge, Oven Loggers, and End Gap Control.

Technical Support Articles

Browse our support articles for answers to common questions and issues.

Training

On-site and remote training is available for a range of Sencon gauges and inspection equipment. Contact sencon for more information on product training.

Help Videos

From general feature video's to specific tutorial videos that cover setup, operation, and maintenance.

If you can't find the help you need, try one of these

Telephone

Chat

Email

WhatsApp*

*Available in Europe, Asia, Africa & Oceania

Sencon Quick Assist logo

SUPPORT AT YOUR FINGERTIPS

We’re rolling out Quick Assist QR codes on our sensors, inspection systems, and gauges so you can access our world class support with only a tap of your finger.

Learn More
Mobile Phone with Sencon Support App

KEEP YOUR PRODUCTION RUNNING SMOOTHLY WITH PREVENTATIVE MAINTENANCE CONTRACTS

All technical equipment is subject to redundancy over time as technologies progress and parts become obsolete. Managing this process is a vital part of making sure that your production line continues to work efficiently without loss of quality or unnecessary downtime. At Sencon we have a long history of providing product upgrades and long term support for installed systems that keeps them running well beyond their predicted lifetimes.


Learn more about pre-planned maintenance

GLOBAL SUPPORT NETWORK
We are committed to providing the best customer support worldwide. With service engineers in North and South America, Europe and Asia backed up by experienced industry specialists based at three technical support centers, you can trust Sencon for support, accredited calibration and after-sales service.
World map with Sencon office locations
Technical Centers
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Service Engineers
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TECHNICAL SUPPORT

Sencon provides global customer assistance with service engineers located in North and South America, Europe, and Asia, complemented by highly experienced industry specialists at our three technical support hubs. You can rely on Sencon for comprehensive support, calibration, and after-sales service.

North & Central America

At Sencon USA in Bedford Park, Illinois, we design and manufacture sensors and leak detection systems for the metal packaging sector.


SENCON INC.
6385 W. 74th Street
Bedford Park
IL 60638
USA

+1 708 496 3100

Office Location


Email Support
South America

At Sencon South America, based in São Paulo, Brazil, we provide sales and support for the full range of Sencon products across South America.


SENCON SOUTH AMERICA
R. das Orquídeas 737,
Sala 413 - Torre Corporate
Jardim Pompéia - Indaiatuba,
SP - CEP 13345-040, BRAZIL

+55 19 9 9659 0145

LOCALIZAÇÃO DO ESCRITÓRIO


Email Support
Europe, Asia, Africa, and Oceania

At Sencon UK in Droitwich, England, we specialize in designing and manufacturing gauges and testing systems for metal packaging.


SENCON (UK) LTD
Pointon Way
Droitwich
WR9 0LW
UNITED KINGDOM

+44 1905 827800

Office Location


Email Support

95% of beverage cans worldwide have been measured, tested, controlled or influenced in their manufacture by a Sencon product