GLOBAL PANDEMIC (COVID-19)

Please be assured that everyone at Sencon is working hard to maintain maximum service and support to our customers. We are striving for ‘business as usual’, and we are achieving this for parts supply. We are following government and CDC guidelines on travel and workplace policies. Site visits by American staff to countries outside the USA are not possible at the moment and conditions for domestic travel vary from state to state according to local circumstances. Site visits by British staff to some countries outside the UK have become possible recently, however the situation remains very dynamic. If you are experiencing equipment problems, please contact us and we will do our best to support you within current limitations. If it's not possible to visit your region, our engineers will do their utmost to give advice and support by telephone, email, or video. There has been no impact on our ability to ship parts worldwide, although the disruption to airlines may still cause delivery delays. With as many of our staff as possible working remotely, telephone communications and call transfers may be affected. Customers are therefore advised to contact us using our web forms and regional phone numbers via the links below.