Information from the Sencon web site is collected in the following ways:
Information you provide when you contact us to ask for information, quotations or product support. This includes your name, email address, details about your organization and other content you freely enter in the web enquiry forms or on-site search function. We will only use this information to provide you with the services you request.
Information that is automatically collected while you are interacting with the content on our site, including:
- device screen size
- device type and browser information
- geographic location (country only)
- pages visited, navigational paths and patterns
- date and time when web pages were accessed
The sole purpose of passively collecting this information is to improve your experience when using our web services.
Strictly necessary cookies are essential for carrying out some voluntary web based transactions e.g. sending a product enquiry or support requests (we use a cookie as part of a technical check on whether form data has been correctly sent by the server) or logging in to secure areas such as our Knowledgebase document library. Cookies defined as 'strictly necessary' are not used to gather information that could be used to advertise products or services to you. If you block these cookies you will not be able to sign in to secure areas of the site.
Performance cookies collect information about how you use our website e.g. which pages you visit and how you interact with functionality on the pages. These cookies do not collect any information that could identify you. All the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users, and assess the effectiveness of our promotional activity. Cookies defined as 'performance' cookies will not be used to gather information that could be used to advertise products or services to you on other websites, or remember your preferences beyond your current visit. In common with many web sites, these cookies are managed by Google Analytics. Google does not use the cookies for any purpose other than those discussed above. (Google Privacy Statement.) We also use a service that helps us to visualize how anonymized users interact with our web pages so we can improve its structure and layout. This is managed by Hotjar Ltd. (Hotjar Privacy Statement )
To find out more about cookies and how to manage and delete them visit this independent web site.
Personal Data Storage
Like most businesses we keep a database of contacts and sales records. We also maintain a database of user names and passwords for customers who have registered to use our online Knowledgebase. Any personal data you submit is collected and stored in line with the UK Data Protection Act (1998) and similar legislation in other jurisdictions. Personal data will not be distributed, sold or disclosed to any third party except where authorized by you, if mandated by legitimate judicial authority, or as otherwise permitted by legislation such as the UK Data Protection Act and relevant regimes in other juridictions.
This Privacy Statement concerns information gathered, used and disseminated at: http://www.sencon.comIf you have any concerns regarding the data held about you by Sencon or any other queries about this web site please contact us at:
Sencon International Marketing
Stonebridge Cross Business Park
Droitwich WR9 0LW